Target Audience
This course is designed for end users who want to be familiar with computers and who need to use the features and functionality of the Windows 10 operating system for personal and professional reasons.
Prerequisites
 None

Target Audience
This course is designed for participants who desire to gain the necessary skills to create, edit, format, and print basic Microsoft Office Excel 2013 worksheets.
Prerequisites
To be successful in this course, you should be familiar with using personal computers and you should have used the mouse and keyboard. You should be comfortable in the Windows environment and be able to use Windows to manage information on the computer. Specifically, you should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders

Target Audience
This course is designed for participants who wish to learn the basic operations of the Microsoft Word to perform their day-to-day responsibilities, and who want to use the application to be more productive in their work. It provides the fundamental knowledge and techniques needed to advance to using more complex Word features such as protecting your documents and usage of ligatures.
Prerequisites
To be successful in this course, you should be familiar with using personal computers and you should have used the mouse and keyboard. You should be comfortable in the Windows environment and be able to use Windows to manage information on the computer. Specifically, you should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders

Target Audience
This session is designed for new users to PowerPoint or anyone who requires a refresher on how to create and modify slides and how to set up a slide show with accompanying notes and handouts.
This course is designed for participants who wish to learn the basic operations of the Microsoft power point to perform their day-to-day responsibilities, and who want to use the application to be more productive in their work. It provides the fundamental knowledge and techniques needed to advance to using more complex Word features such as protecting your documents and usage of ligatures.
Prerequisites
This session is designed for users who are familiar with PowerPoint and have created and modified a basic slide presentation.

Target Audience
This session is designed for new users to PowerPoint or anyone who requires a refresher on how to create and modify slides and how to set up a slide show with accompanying notes and handouts.
This course is designed for participants who wish to learn the basic operations of the Microsoft power point to perform their day-to-day responsibilities, and who want to use the application to be more productive in their work. It provides the fundamental knowledge and techniques needed to advance to using more complex Word features such as protecting your documents and usage of ligatures.
Prerequisites
This session is designed for users who are familiar with database, tables, VBA, tables, reports, data-mining.

Target Audience
This course is designed for participants who wish to learn Microsoft Outlook 2016
Prerequisites
To be successful in this course, you should be familiar with using personal computers and you should have used the mouse and keyboard. You should be comfortable in the Windows environment and be able to use Windows to manage information on the computer. Specifically, you should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders

Target Audience
This course is designed for participants who wish to learn how to work online
Prerequisites
 None

Digital marketing is the promotion of products or brands via one or more forms of electronic media and differs from traditional marketing in the sense that it involves the use of channels and methods that enable an Organization to analyse marketing campaigns and understand what is working and what isn’t – typically in real time. Many people regard Social media and digital marketing as the same thing which is not totally true. The difference between digital marketing and social media marketing is that social media marketing is one of the many forms of digital marketing.

Every effective and successful organization understands the importance of productivity in the workplace. Being productive can help the commission increase and utilize the capacity of the human resources it has. Most productive organizations have happy and healthy employees, which are the basis of a successful organization. This is because when employees are highly productive the company achieves its goals of investing in them in the first place. Productivity also helps to motivate the workplace culture and boost morale, producing an even better company environment.

In today’s competitive business world and difficult economy, effective communication skills training is more essential than ever. It is the foundation on which organizations and careers are built and a crucial component of lasting success.

The quality of Service delivered by an Organization goes a long way in shaping its reputation and establishing a good will thereby causing a repeat of dealings from clients and partners. It includes timely response to enquiries and queries, customer relation, relationship with sister agencies and a host of others. In addition, stakeholders are not limited to Partners and Shareholders but include everyone affected and tied to the Organisation. Relationship with Clients and even co-workers are important in shaping what the Organization is known for.